> ## Content Index > Fetch the complete content index at: https://www.techtables.com/llms.txt > Use this file to discover other available public pages before exploring further. # #173: Governor Doug Ducey on How Arizona Became a National Leader in Cybersecurity - URL: https://www.techtables.com/episodes/173-governor-doug-ducey-on-how-arizona-became-a-national-leader-in-cybersecurity/ - Published: 2024-04-26T08:30:26.000Z - Updated: 2026-10-06T02:32:02.000Z - Description: Discover how former Arizona Governor Doug Ducey transformed his state into a national cybersecurity leader by treating digital defense as homeland security and building a powerful human firewall. - Author: Joe Toste - Tags: Cybersecurity In this episode, host Joe Toste sits down with former Arizona Governor Doug Ducey to discuss his tenure from 2015 to 2023 and how he established Arizona as a national leader in cybersecurity and technology modernization. Governor Ducey shares his core philosophy that cybersecurity is homeland security, explaining how he prioritized digital defense from day one. The conversation explores the practical strategies implemented under his administration, such as strengthening the state's human firewall through continuous phishing simulations and monthly awareness training. Governor Ducey details how applying an entrepreneurial mindset and the Arizona Management System helped streamline state agencies, improve metrics, and foster a culture of open communication. Finally, Governor Ducey reflects on his lasting legacy, including the Whole-of-State initiative and the Cyber Command Center, which extended critical cybersecurity tools to local governments. He wraps up the episode with a fun, rapid-fire round discussing his favorite sports teams, legendary athletes, and his go-to Cold Stone Creamery flavor. ### Key takeaways - Cybersecurity must be treated with the same urgency as homeland security and national security. - Strengthening the human firewall through regular, high-difficulty phishing simulations can dramatically reduce vulnerability to cyber threats. - Applying an entrepreneurial mindset to government means focusing on clear missions, measurable metrics, and selecting the right talent. - A successful leadership culture drives out fear so employees feel safe to communicate openly about potential security risks. - The Whole-of-State model helps protect local municipal governments by sharing state-level cybersecurity resources and tools. ### Highlights - 4:06 — Defining cybersecurity as homeland security - 7:56 — How phishing simulations reduced email vulnerability from 14% to 4% - 12:15 — The importance of driving fear out of the organization - 14:08 — Bringing private sector best practices into state government - 26:22 — The impact of the Whole-of-State cybersecurity initiative - 28:35 — Rapid-fire round on sports and Cold Stone Creamery ```chapters 00:00:00 Introduction to Governor Doug Ducey 00:04:06 Cybersecurity as Homeland Security 00:06:39 Strengthening the Human Firewall 00:10:15 Metrics and Driving Out Fear 00:12:08 Implementing the Arizona Management System 00:16:27 Overcoming Cultural Challenges in Government 00:22:25 Collaborating With State Agencies 00:26:01 Whole of State Cybersecurity Initiative 00:28:22 Rapid Fire Sports and Ice Cream ``` ```vtt WEBVTT 00:00:00.760 --> 00:00:03.630 And. 00:00:03.630 --> 00:00:25.180 [Music] 00:00:25.180 --> 00:00:30.880 [Music] 00:00:30.880 --> 00:01:07.280 [Music] 00:01:07.280 --> 00:01:16.910 [Music] 00:01:16.910 --> 00:01:26.250 [Music] 00:01:26.250 --> 00:01:59.439 [Music] 00:01:59.439 --> 00:02:08.520 Today<00:01:59.640> we<00:01:59.759> 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objectives? 00:06:39.160 --> 00:06:46.240 We're<00:06:39.429> going<00:06:39.698> to<00:06:39.966> dive<00:06:40.235> into<00:06:40.504> the<00:06:40.773> metrics<00:06:41.042> quite<00:06:41.310> a<00:06:41.579> bit,<00:06:41.848> but<00:06:42.117> I<00:06:42.386> do<00:06:42.654> want<00:06:42.923> to<00:06:43.192> talk<00:06:43.461> about<00:06:43.730> some<00:06:43.998> of<00:06:44.267> the<00:06:44.536> specific<00:06:44.805> initial<00:06:45.074> steps,<00:06:45.342> like<00:06:45.611> requiring<00:06:45.880> cybersecurity 00:06:46.240 --> 00:06:54.440 awareness<00:06:46.639> training<00:06:47.440> and<00:06:47.599> creating<00:06:47.919> a<00:06:48.120> human<00:06:48.479> firewall<00:06:49.199> as<00:06:49.360> some<00:06:49.479> of<00:06:49.560> the<00:06:49.759> key<00:06:50.039> investments<00:06:50.800> that<00:06:51.039> you<00:06:51.240> made<00:06:51.599> to<00:06:51.840> protect<00:06:52.160> the<00:06:52.319> state's<00:06:53.000> citizens<00:06:53.479> 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go<00:08:49.959> through<00:08:50.160> some<00:08:50.279> of<00:08:50.440> those<00:08:50.640> same<00:08:50.880> things<00:08:51.200> when<00:08:51.360> you're<00:08:51.480> running<00:08:51.800> for<00:08:52.160> office<00:08:52.480> or<00:08:52.959> preparing<00:08:53.480> for<00:08:53.839> a<00:08:54.040> debate.<00:08:54.839> And<00:08:55.000> we<00:08:55.200> thought<00:08:55.480> with<00:08:55.680> this<00:08:55.880> idea<00:08:56.200> of<00:08:56.560> using<00:08:56.959> the 00:08:57.160 --> 00:09:05.959 email<00:08:57.839> system<00:08:58.600> and<00:08:58.800> server<00:08:59.440> to<00:08:59.519> help<00:08:59.720> train<00:08:59.959> our<00:09:00.279> employees,<00:09:01.279> it<00:09:01.399> was<00:09:01.640> almost<00:09:02.120> like<00:09:02.360> becoming<00:09:02.760> a<00:09:02.959> better<00:09:03.279> driver,<00:09:03.720> being<00:09:03.959> a<00:09:04.160> defensive<00:09:04.720> driver<00:09:05.640> rather 00:09:05.959 --> 00:09:15.000 than<00:09:06.640> 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00:18:38.400 --> 00:18:46.720 here<00:18:38.679> after<00:18:38.960> you're<00:18:39.679> gone."<00:18:40.679> And<00:18:40.919> I<00:18:41.039> said,<00:18:41.400> "We're<00:18:41.559> going<00:18:41.640> to<00:18:41.760> have<00:18:41.919> change,<00:18:42.720> and<00:18:42.840> I<00:18:43.000> expect<00:18:43.320> people<00:18:43.520> in<00:18:43.640> this<00:18:43.840> room<00:18:44.360> to<00:18:44.559> embrace<00:18:45.039> these<00:18:45.200> changes."<00:18:46.000> And<00:18:46.200> I<00:18:46.440> tried 00:18:46.720 --> 00:18:55.919 to<00:18:47.166> simplify<00:18:47.612> it<00:18:48.058> just<00:18:48.504> like<00:18:48.950> I<00:18:49.396> did<00:18:49.842> with<00:18:50.288> you:<00:18:50.734> mission,<00:18:51.180> metrics,<00:18:51.626> money,<00:18:52.072> and<00:18:52.518> memorandum.<00:18:52.964> And<00:18:53.410> I<00:18:53.856> didn't<00:18:54.302> see<00:18:54.748> much<00:18:55.194> coalescing<00:18:55.640> or 00:18:55.919 --> 00:19:03.720 much<00:18:56.186> 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said,<00:20:11.159> "This<00:20:11.360> guy<00:20:11.559> has<00:20:11.960> obviously<00:20:12.440> not<00:20:12.679> paid<00:20:12.919> attention<00:20:13.200> to<00:20:13.360> the<00:20:14.000> campaign."<00:20:15.000> It<00:20:15.080> was<00:20:15.280> also<00:20:15.559> the<00:20:15.679> first<00:20:15.919> time<00:20:16.120> I<00:20:16.240> called<00:20:16.799> Mike<00:20:17.080> Liburdi,<00:20:17.559> my<00:20:17.720> general<00:20:18.039> counsel,<00:20:18.440> and 00:20:18.520 --> 00:20:26.640 I<00:20:18.640> said,<00:20:19.200> "What<00:20:19.480> exactly<00:20:20.360> is<00:20:20.600> the<00:20:20.840> governor's<00:20:21.360> relationship<00:20:22.080> with<00:20:22.280> agency<00:20:22.919> heads?"<00:20:23.840> And<00:20:23.960> he<00:20:24.039> said,<00:20:24.280> "They<00:20:24.400> serve<00:20:24.640> at<00:20:24.799> the<00:20:24.880> pleasure<00:20:25.200> of<00:20:25.320> the<00:20:25.440> governor,"<00:20:26.440> and<00:20:26.559> I 00:20:26.640 --> 00:20:35.240 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00:20:52.840 for<00:20:44.090> Uber<00:20:44.381> and<00:20:44.672> Lyft.<00:20:44.963> And<00:20:45.254> in<00:20:45.545> 2015,<00:20:45.836> these<00:20:46.128> were<00:20:46.419> new<00:20:46.710> applications.<00:20:47.001> Nobody<00:20:47.292> in<00:20:47.583> the<00:20:47.874> press<00:20:48.165> corps<00:20:48.456> had<00:20:48.747> ever<00:20:49.038> taken<00:20:49.329> an<00:20:49.620> Uber<00:20:49.911> or<00:20:50.203> Lyft<00:20:50.494> at<00:20:50.785> the<00:20:51.076> time.<00:20:51.367> They<00:20:51.658> didn't<00:20:51.949> even<00:20:52.240> understand 00:20:52.840 --> 00:21:01.600 the<00:20:53.039> technology,<00:20:53.679> but<00:20:53.799> I<00:20:53.960> certainly<00:20:54.320> didn't<00:20:54.559> want<00:20:54.880> Arizona<00:20:55.360> to<00:20:55.480> be<00:20:55.600> introduced<00:20:56.120> to<00:20:56.360> the,<00:20:56.679> you<00:20:56.799> know,<00:20:57.000> the<00:20:57.120> world's<00:20:57.640> largest<00:20:58.679> watched<00:20:59.240> 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perspective<00:26:57.159> is<00:26:57.520> a<00:26:57.600> mindset<00:26:58.000> I<00:26:58.080> think<00:26:58.399> people<00:26:58.640> can<00:26:59.320> understand.<00:27:00.320> But<00:27:01.200> if<00:27:01.360> you<00:27:01.600> just<00:27:01.880> left<00:27:02.159> it<00:27:02.320> to<00:27:02.600> all<00:27:02.880> the<00:27:03.320> individual<00:27:03.919> entities,<00:27:04.799> everyone 00:27:05.399 --> 00:27:13.720 would<00:27:05.600> be<00:27:05.799> recreating<00:27:06.480> the<00:27:06.640> wheel,<00:27:07.399> where<00:27:08.000> this<00:27:08.120> is<00:27:08.640> one<00:27:08.799> of<00:27:09.000> the<00:27:09.480> things<00:27:09.919> in<00:27:10.279> government<00:27:10.799> where<00:27:11.000> the<00:27:11.200> state<00:27:11.520> can<00:27:11.760> take<00:27:11.960> the<00:27:12.159> lead<00:27:12.559> role<00:27:13.240> and<00:27:13.399> provide 00:27:13.720 --> 00:27:22.240 the<00:27:14.120> resources<00:27:15.120> and<00:27:15.480> learnings<00:27:16.039> 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return<00:28:15.080> the<00:28:15.200> phone.<00:28:15.519> There's<00:28:16.000> a<00:28:16.120> lot<00:28:16.240> of<00:28:16.480> tracking<00:28:17.200> duties<00:28:17.720> as<00:28:17.919> well.<00:28:18.480> I<00:28:18.600> think<00:28:18.760> this<00:28:18.880> would<00:28:19.080> make<00:28:19.320> this<00:28:19.480> a<00:28:19.640> lot<00:28:20.039> easier<00:28:20.880> and<00:28:21.159> effective.<00:28:21.919> That's<00:28:22.159> great.<00:28:22.399> That<00:28:22.519> was 00:28:22.640 --> 00:28:27.720 absolutely<00:28:23.039> fantastic.<00:28:23.600> We're<00:28:23.720> going<00:28:23.799> to<00:28:24.000> move<00:28:24.519> because<00:28:24.720> I<00:28:24.840> know<00:28:25.039> one<00:28:25.159> of<00:28:25.240> the<00:28:25.360> most<00:28:25.559> popular<00:28:25.919> things<00:28:26.120> is<00:28:26.360> people<00:28:26.559> really<00:28:26.679> want<00:28:26.799> to<00:28:26.880> get<00:28:27.000> pictures<00:28:27.279> with<00:28:27.440> you,<00:28:27.519> 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Chocolate<00:28:43.760> Devotion. 00:28:44.519 --> 00:28:53.039 Any<00:28:44.679> any<00:28:44.840> of<00:28:44.960> our<00:28:45.159> flavors<00:28:45.640> with<00:28:46.000> with<00:28:46.360> chocolate,<00:28:47.159> that's<00:28:47.399> what<00:28:47.559> was<00:28:47.720> my<00:28:47.840> go-to,<00:28:48.640> including<00:28:49.080> the<00:28:49.360> the<00:28:49.519> chocolate<00:28:49.919> ganache<00:28:50.440> cake.<00:28:51.440> Okay,<00:28:51.640> ooh,<00:28:52.440> uh,<00:28:52.840> mine 00:28:53.039 --> 00:29:00.120 is<00:28:53.200> the<00:28:53.480> chocolate<00:28:54.000> with<00:28:54.159> Reese's<00:28:54.600> peanut<00:28:54.880> butter<00:28:55.120> cups<00:28:55.320> mixed.<00:28:55.720> Tough<00:28:55.880> to<00:28:56.000> beat.<00:28:56.279> It's<00:28:56.440> tough,<00:28:56.679> right?<00:28:56.840> They<00:28:56.960> smash<00:28:57.200> it<00:28:57.320> up<00:28:57.519> really<00:28:57.720> well,<00:28:58.159> and<00:28:58.360> yeah,<00:28:58.440> it's<00:28:58.600> pretty<00:28:58.840> good.<00:28:59.640> Uh, 00:29:00.120 --> 00:29:08.200 football<00:29:00.600> or<00:29:00.960> hockey?<00:29:01.960> Football<00:29:02.440> to<00:29:02.720> to<00:29:02.919> watch,<00:29:03.200> hockey<00:29:03.519> to<00:29:03.679> play.<00:29:04.399> Okay,<00:29:04.519> so<00:29:04.640> let's<00:29:04.799> talk<00:29:04.960> about<00:29:05.120> this.<00:29:05.360> You<00:29:05.519> play<00:29:05.840> hockey.<00:29:06.840> How<00:29:06.960> long?<00:29:07.200> Because<00:29:07.399> Tim<00:29:07.640> told<00:29:07.799> me<00:29:07.919> you've<00:29:08.080> been 00:29:08.200 --> 00:29:15.240 playing<00:29:08.440> hockey<00:29:08.720> for<00:29:08.880> a<00:29:09.039> while.<00:29:09.440> I<00:29:09.519> haven't<00:29:09.760> played<00:29:09.960> in<00:29:10.120> several<00:29:10.519> years<00:29:10.880> now,<00:29:11.159> but<00:29:11.279> I<00:29:11.440> played<00:29:11.720> growing<00:29:12.120> up,<00:29:12.360> and<00:29:12.519> then<00:29:12.679> I<00:29:12.760> was<00:29:13.159> in<00:29:13.279> one<00:29:13.440> of<00:29:13.559> these<00:29:13.760> hacker<00:29:14.279> leagues<00:29:14.760> where 00:29:15.240 --> 00:29:19.000 you<00:29:15.480> paid<00:29:15.720> it<00:29:16.080> played<00:29:16.320> at<00:29:16.519> 5:30<00:29:17.039> in<00:29:17.159> the<00:29:17.240> morning<00:29:17.559> on<00:29:17.799> Friday<00:29:18.120> or<00:29:18.360> 10:00<00:29:18.679> p.m. 00:29:19.000 --> 00:29:27.519 at<00:29:19.159> night<00:29:19.440> on<00:29:19.919> Tuesday<00:29:20.440> night,<00:29:20.960> and<00:29:21.120> I<00:29:21.240> did<00:29:21.480> that<00:29:21.640> for<00:29:21.840> years,<00:29:22.279> but<00:29:22.440> not<00:29:22.640> I<00:29:22.720> haven't<00:29:22.960> done<00:29:23.080> it<00:29:23.240> recently.<00:29:23.880> Favorite<00:29:24.279> football<00:29:24.679> team?<00:29:25.480> Arizona<00:29:25.919> Cardinals.<00:29:26.559> Jordan<00:29:27.279> or 00:29:27.519 --> 00:29:35.919 LeBron?<00:29:28.200> Jordan.<00:29:28.880> Oh,<00:29:29.120> okay.<00:29:30.000> Pretty<00:29:30.240> simple.<00:29:30.760> I<00:29:30.880> was<00:29:31.039> getting<00:29:31.279> a<00:29:31.399> little<00:29:32.080> nervous.<00:29:33.080> So<00:29:33.399> if<00:29:33.559> the<00:29:33.720> camera<00:29:34.080> can't<00:29:34.279> see,<00:29:34.559> we've<00:29:34.760> got<00:29:34.960> these<00:29:35.159> sweet<00:29:35.519> Jordan 00:29:35.919 --> 00:29:44.200 Ones,<00:29:36.919> so<00:29:37.240> ASU<00:29:37.720> color,<00:29:38.080> right?<00:29:38.440> Yeah,<00:29:38.640> yeah,<00:29:38.840> ASU.<00:29:39.440> So<00:29:39.559> I<00:29:39.640> know<00:29:39.760> you're<00:29:39.960> big<00:29:40.120> ASU.<00:29:40.440> I<00:29:40.720> said<00:29:40.840> Cardinals<00:29:41.000> for<00:29:41.760> pro,<00:29:42.000> it's<00:29:42.519> Arizona<00:29:42.919> State<00:29:43.320> Sun<00:29:43.519> Devils<00:29:43.960> for 00:29:44.200 --> 00:29:52.440 college.<00:29:44.799> Okay,<00:29:45.279> they're<00:29:45.519> not<00:29:46.399> they<00:29:46.480> didn't<00:29:46.679> make<00:29:46.799> it<00:29:46.919> so<00:29:47.120> far<00:29:47.679> this<00:29:47.840> year,<00:29:48.279> but<00:29:48.600> got<00:29:48.679> a<00:29:48.799> great<00:29:49.000> new<00:29:49.200> coach,<00:29:49.519> Kenny<00:29:49.799> Dillingham.<00:29:50.720> Okay,<00:29:50.880> we've<00:29:51.039> got<00:29:51.159> a<00:29:51.279> lot<00:29:51.440> of<00:29:51.640> hope<00:29:51.840> and<00:29:52.120> promise 00:29:52.440 --> 00:29:58.320 and<00:29:52.640> Kenny<00:29:53.120> D.<00:29:54.120> I<00:29:54.279> love<00:29:54.440> it.<00:29:54.600> I<00:29:54.720> love<00:29:54.840> it.<00:29:55.039> You'll<00:29:55.200> be<00:29:55.360> you're<00:29:55.440> going<00:29:55.559> to<00:29:55.640> be<00:29:55.760> you're<00:29:55.880> going<00:29:55.960> to<00:29:56.039> get<00:29:56.159> a<00:29:56.279> pair<00:29:56.399> of<00:29:56.519> these<00:29:56.640> shoes,<00:29:57.279> maybe<00:29:57.440> you'll<00:29:57.559> be<00:29:57.679> rocking<00:29:57.919> around<00:29:58.080> around 00:29:58.320 --> 00:30:06.519 Arizona<00:29:58.760> at<00:29:58.840> some<00:29:58.960> ASU<00:29:59.360> games.<00:29:59.919> I'm<00:30:00.039> going<00:30:00.240> to<00:30:00.559> the<00:30:00.720> the<00:30:00.880> games<00:30:01.200> this<00:30:01.360> weekend,<00:30:01.679> maybe<00:30:01.919> I'll<00:30:02.039> sport<00:30:02.320> them<00:30:02.519> there.<00:30:02.960> Oh<00:30:03.840> nice.<00:30:04.360> Run<00:30:04.559> into<00:30:04.760> Danny<00:30:05.080> Hurley.<00:30:05.480> See<00:30:05.640> what<00:30:05.760> he<00:30:05.919> thinks 00:30:06.519 --> 00:30:15.720 of<00:30:07.519> Magic<00:30:07.960> or<00:30:08.200> Bird?<00:30:08.880> Bird.<00:30:09.720> Okay,<00:30:10.080> why?<00:30:10.600> I<00:30:10.679> say<00:30:10.880> that<00:30:11.120> because<00:30:11.519> I<00:30:11.600> think<00:30:11.840> Magic<00:30:12.200> has<00:30:12.399> really<00:30:12.640> 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the<00:30:31.199> golden<00:30:31.519> era<00:30:31.839> of<00:30:32.159> the<00:30:32.479> NBA.<00:30:32.799> There 00:30:32.919 --> 00:30:41.320 were<00:30:33.120> several<00:30:33.720> great<00:30:33.960> games<00:30:34.200> that<00:30:34.320> I<00:30:34.440> got<00:30:34.559> to<00:30:34.760> watch<00:30:35.320> back<00:30:35.679> since<00:30:36.279> I'm<00:30:36.399> not<00:30:36.559> as<00:30:36.679> old<00:30:36.880> as<00:30:37.000> you.<00:30:37.279> But<00:30:37.640> uh,<00:30:38.399> Gretzky<00:30:39.039> or<00:30:39.360> Ovechkin?<00:30:40.200> Gretzky.<00:30:40.919> Why? 00:30:41.320 --> 00:30:49.679 Because<00:30:41.559> nobody's<00:30:41.880> ever<00:30:42.039> going<00:30:42.120> to<00:30:42.240> break<00:30:42.519> his<00:30:42.720> records.<00:30:43.440> Ovechkin,<00:30:44.440> uh,<00:30:45.000> a<00:30:45.159> much<00:30:45.320> more<00:30:45.640> physical<00:30:46.080> player<00:30:46.720> and<00:30:46.880> seems<00:30:47.120> to<00:30:47.240> be<00:30:47.559> an<00:30:48.000> incredible<00:30:48.519> leader<00:30:48.880> in<00:30:49.120> what<00:30:49.519> he 00:30:49.679 --> 00:30:59.200 did<00:30:49.880> in<00:30:50.039> terms<00:30:50.279> of<00:30:50.440> breaking<00:30:50.880> through<00:30:51.120> for<00:30:51.320> the<00:30:51.519> Capitals.<00:30:52.279> But<00:30:52.440> Gretzky's<00:30:53.080> entire<00:30:53.600> career<00:30:54.279> is,<00:30:54.559> I<00:30:54.640> would<00:30:54.840> compare<00:30:55.120> him<00:30:55.279> to<00:30:55.799> what<00:30:56.159> Tiger<00:30:56.880> is<00:30:57.200> to<00:30:57.480> golf.<00:30:58.320> Gretzky 00:30:59.200 --> 00:31:06.760 is<00:30:59.399> to<00:30:59.679> hockey<00:31:00.080> and<00:31:00.519> Babe<00:31:00.799> Ruth<00:31:01.120> has<00:31:01.240> been<00:31:01.399> to<00:31:01.600> baseball.<00:31:02.120> Thank<00:31:02.240> you<00:31:02.320> for<00:31:02.440> coming<00:31:02.639> on<00:31:02.760> the<00:31:02.919> pod<00:31:03.480> today<00:31:03.880> and<00:31:04.000> sharing<00:31:04.320> your<00:31:04.559> valuable<00:31:04.919> insights<00:31:05.240> and<00:31:05.559> experiences.<00:31:06.559> Uh,<00:31:06.679> I 00:31:06.760 --> 00:31:12.840 had<00:31:06.880> a<00:31:07.039> fantastic<00:31:07.519> time.<00:31:07.799> I'm<00:31:07.880> sure<00:31:08.080> the<00:31:08.200> audience<00:31:08.679> did<00:31:08.880> did<00:31:09.080> too.<00:31:09.399> And<00:31:09.799> if<00:31:09.880> you<00:31:10.000> come<00:31:10.120> to<00:31:10.279> Austin,<00:31:10.639> Texas<00:31:10.960> with<00:31:11.120> Governor<00:31:11.399> Greg<00:31:11.639> Abbott,<00:31:11.919> we're<00:31:12.360> we'll<00:31:12.480> have<00:31:12.559> to<00:31:12.639> get<00:31:12.720> some 00:31:12.840 --> 00:31:21.990 Cold<00:31:13.021> Stone<00:31:13.202> ice<00:31:13.383> cream<00:31:13.564> in<00:31:13.746> there.<00:31:13.927> I'd<00:31:14.108> like<00:31:14.289> that<00:31:14.470> very<00:31:14.651> much.<00:31:14.832> I<00:31:15.013> love<00:31:15.195> it.<00:31:15.376> Thank<00:31:15.557> you.<00:31:15.738> Thank<00:31:15.919> you. 00:31:21.990 --> 00:31:47.940 [Applause]<00:31:22.570> [Music] 00:31:47.940 --> 00:31:53.650 [Music] 00:31:53.650 --> 00:31:58.039 [Music] 00:31:58.039 --> 00:32:08.470 a 00:32:08.470 --> 00:32:29.010 [Music] 00:32:29.010 --> 00:32:39.670 [Applause]<00:32:30.030> [Music] 00:32:39.670 --> 00:32:49.010 [Music] 00:32:49.010 --> 00:32:51.010 [Music] ```