Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> ｿ https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com