1 appearances
Dr. Muriel Reid
Director of IT, City of Jackson, MS
Appearances on TechTables
Video Smart Cities, AI & Friendly Rivals — Scottsdale, Glendale, Jackson & T-Mobile
CIOs from Scottsdale, Glendale, and Jackson, Mississippi, join T-Mobile to share what’s actually working: an AI help desk that resolved 882 tickets in one quarter, guardrails that keep shadow AI out, and a city-built app now used by 40% of Arizona cities.
Joe Toste